Selected work and the thinking behind it

Three projects that show the whole range: research, systems design, and shipping the production code. Each one names the problem, the approach and the measured result.

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Case study 01Content Ops

Enterprise content publishing workflow on screen

Wells Fargo Publishing Modernization

18 months / enterprise web platforms

Publishing turnaround

50% FASTER

Sites governed

250+ SITES

Training videos produced

300+ VIDEOS

Read the breakdown

TJ Kleven reviewing documentation between notebook and laptop

Design engineer, lead

Helio Design System

Problem: Four squads shipped four different button components and a two-week QA tail.
Approach: Audited 300 screens, defined tokens, then built and documented the library in React.
Result: 38% faster feature builds and 112 legacy components deleted.

Senior product designer

Northgate Logistics

Problem: Dispatchers ran the yard on a spreadsheet beside an unusable legacy console.
Approach: Shadowed three shifts, mapped the real decision sequence, prototyped in the browser.
Result: Support tickets cut in half; onboarding for new dispatchers dropped to one day.

Founding designer

Ledgerloop

Problem: Finance teams abandoned reconciliation halfway through because errors were invisible.
Approach: Designed a diff-first review flow and shipped it end to end with two engineers.
Result: First enterprise contract signed off the back of the demo.

Prototype printouts across a dim studio desk

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